POLICY/FAQ

Are returns and exchange allowed?

Yes we accept returns, however we currently do not accept returns for refunds. We allow returns for store credit within two weeks from the date the tracking number states it was delivered. Please note that customers are responsible to pay ALL shipping fees including the cost to ship the exchange item. All items must be in original condition meaning no makeup, deodorant or any other stains. Product has to come back with all tags attached. Sale items bodysuits and accessories are FINAL SALE.

ALL PACKAGES THAT ARE SENT OUT it is NO longer our responsibility for missing or lost packages once shown delivered on your tracking number, It is now the carrier responsibility for your package. Please contact carrier (Usps Ups Fedex ect)

Where to contact our support team?

Email: info@ruvaluxboutique.com